Terms and conditions
The agreement between you and Resonator LLC when you use our applications or buy turns. Plain terms, and short enough to read.
The agreement between you and Resonator LLC when you use our applications or buy turns. Plain terms, and short enough to read.
These terms are an agreement between you and “RESONATOR” LLC, a limited liability company registered in the Republic of Armenia, at Israelyan str. 37, apt. 18, 0015 Yerevan, Armenia (“Resonator”, “we”, “us”). Contact: contact@resonator.am, +374 55 438 859.
By using our applications, or by buying turns, you accept these terms. If you do not accept them, do not use the services.
We publish applications that you install or access, some of which use AI models to do their work. The applications share one account system: you hold a wallet, and the wallet holds turns.
A turn is a prepaid unit of account that you spend on AI use inside our applications. One turn is one action. Where a feature is metered, we hold up to a stated number of turns before the work starts and return the part that was not used when it finishes.
Turns are a measure of service, and specifically:
Some turns are granted rather than sold, for instance when a wallet is created. Granted turns work the same way and are not sold to you.
Your wallet is identified by a cryptographic key held by your device, and shown to you in the application as a wallet code. Whoever holds that key or code controls the wallet. There is no password to recover and no account for us to restore, so keep the code safe and do not publish it. We cannot identify you behind a wallet, and so we cannot move a balance between wallets on request.
Turns are sold in packs. The price and the number of turns in a pack are whatever is shown to you at the moment of purchase, including any applicable taxes. We may change prices and pack sizes at any time; a change never affects a purchase already made.
Payment is taken by a payment provider, not by us. Card payments in Armenian drams (AMD) are processed by Ameriabank through its vPOS service and the ArCa payment system, on a payment page hosted by the bank. We may also accept Stripe, Apple App Store, Google Play and stablecoin payments. Card details are entered on the payment provider’s page and never reach us.
Turns are credited to your wallet as soon as the provider confirms the payment, normally within a minute. Each payment credits one wallet once: a retry or a duplicated confirmation does not credit twice.
If a payment succeeds and the turns do not appear, write to support@resonator.am with the payment reference and we will correct it.
Turns are not refundable once credited, with limited exceptions. The refund policy is part of these terms.
You agree not to:
If a wallet is used this way we may suspend it. Where the abuse is clear we may do so without notice, and turns in a suspended wallet are not refunded.
We work to keep the services running and we do not promise that they always will be. Features change, and applications are sometimes withdrawn. If we discontinue an application, the turns in your wallet remain spendable on the others.
The services are provided as they are. To the fullest extent the law allows, we exclude implied warranties, and we are not liable for indirect or consequential loss, lost profits, or lost data.
Where we are liable, our total liability to you for all claims arising in any twelve-month period is limited to the amount you paid us in that period.
Nothing here excludes liability that cannot lawfully be excluded, including liability for wilful misconduct, and nothing limits rights that the mandatory law of your country of residence gives you as a consumer.
We may change these terms. The current version is always at this address with its date at the top. A material change takes effect for purchases made after we publish it. Continuing to use the services after a change means you accept it.
These terms are governed by the law of the Republic of Armenia. Disputes that cannot be settled between us go to the competent courts of Yerevan, Armenia.
Write to us first: most things are faster to fix than to argue about. contact@resonator.am.